mplid Casino & Sportsbook Data Care
This page describes what we collect when you use mplid and how we keep that data protected. We collect personal information to verify your identity, process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and comply with anti-money-laundering and know-your-customer regulations.
Our privacy practices are designed to be transparent. We do not sell your personal data to third parties. We encrypt all data in transit and at rest, and we limit access to your information to employees and contractors who need it to provide our service on mplid.
If you have questions about how we handle your data, contact our support team in Indonesian or English, or visit our legal notice page for formal privacy requests.
What Data We Collect on mplid
We collect information in several categories. First, we gather personal data during account registration: your full name, date of birth, phone number, email address, and residential address. We require this information to verify your identity and comply with applicable regulations in the jurisdictions we serve.
Second, we collect financial information. When you deposit or withdraw funds on mplid, we record transaction details, the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account), and the amounts involved. We do not store full payment card numbers; instead, we work with regulated payment processors who handle sensitive card data on our behalf. Third, we collect gameplay and account activity data—game history, bets, winnings, and losses—to detect fraud, investigate disputes, and maintain accurate account balances on mplid.
- Personal data
- Name, date of birth, address, phone, email collected during registration and verification on mplid.
- Payment data
- Transaction history, payment method, deposit and withdrawal amounts processed through our payment partners.
- Game activity
- Game history, bets placed, winnings, and losses on our live-dealer tables, sportsbook, and slots on mplid.
- Device data
- IP address, browser type, device type, and login timestamps for security and fraud detection on mplid.
How We Use Your Data on mplid
We use your personal information primarily to verify your identity and meet legal compliance requirements. This includes cross-checking your details against sanctions lists, national identity databases, and anti-money-laundering registries. We are required by law to collect and verify this data in the jurisdictions where mplid operates.
We use your financial data to process deposits and withdrawals, maintain accurate account balances, and detect fraudulent transactions. We monitor unusual activity on mplid—such as rapid withdrawals, multiple failed login attempts, or transactions inconsistent with your usual pattern—to protect your account and prevent money laundering.
We use game activity data to calculate your account balance, settle disputes, and detect cheating or system abuse. We do not use your data for marketing purposes without your explicit consent. We may communicate with you about account security, regulatory changes, or required verification updates, but we do not send promotional material unless you opt in on mplid.
Data Security and Third-Party Processors
We encrypt all data on mplid using TLS 1.2 or higher for data in transit, and AES-256 for data at rest. Our servers are located in secure data centres with physical access controls, backup power, and redundancy. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.
Some of our data is processed by third parties. Our payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) store transaction records and payment details. These processors are bound by strict data-protection agreements and comply with payment industry standards. Our identity-verification partners cross-check your information against regulatory databases. These service providers are contractually prohibited from using your data for any purpose other than providing services to mplid.
Our servers may be located outside your jurisdiction. By using mplid, you acknowledge that your data may be processed and stored in countries with different data-protection laws. We maintain the same security standards across all locations and comply with applicable data-protection regulations in the jurisdictions where we operate.
Your Rights and Data Access on mplid
You have the right to request access to the personal data we hold on you. Contact our support team through our portal on mplid, and we will provide a copy of your data within the timeframe required by applicable law—typically 30 days. You also have the right to request correction if your personal information is inaccurate, and the right to request deletion of your data, subject to legal retention requirements.
You can update certain account information directly in your account settings on mplid (name, email, phone number, address). You cannot change your date of birth or identity document details; if this information is incorrect, contact our support team and we can correct it after verification. You have the right to request that we stop using your data for marketing purposes at any time. Simply opt out in your account preferences or contact our support team.
Cookies and Tracking on mplid
We use cookies on mplid to remember your login session, remember your language preference, and track how you navigate our site. These cookies are essential for the platform to function. We do not use cookies to track you across unrelated websites or to build a profile for marketing purposes.
Most web browsers allow you to control cookies through settings. You can disable cookies, but doing so may prevent mplid from functioning properly. We do not use third-party analytics services that track your behaviour across the web. Our analytics focus only on how mplid itself is used—page load times, game popularity, and feature usage—to improve our service.
Our Privacy Commitments
We at mplid are committed to protecting your privacy. We will not sell, rent, or share your personal data with marketing companies, advertisers, or data brokers. We will not use your data in ways you have not explicitly agreed to. We will respond promptly to data-access requests and take data breaches seriously—if we discover that your data has been compromised, we will notify you without undue delay and offer support.
We comply with applicable data-protection laws in the jurisdictions where mplid operates. If applicable data-protection laws change, we will update this policy and notify you of material changes. We conduct privacy impact assessments when we introduce new features or processing methods on mplid.
For questions about this privacy policy, data access requests, or privacy concerns, contact our support team through our portal on mplid or submit a formal request through our legal notice page. We typically respond to privacy inquiries within five business days.
Legal and Jurisdiction Information
We offer our services on mplid only in jurisdictions where online gaming and sportsbook operations are permitted under applicable law. We do not offer our services in jurisdictions where online wagering is prohibited. Access to mplid may be restricted or unavailable in certain regions based on local regulatory frameworks. We monitor compliance with regional laws and reserve the right to restrict or suspend access where required. Users should not attempt to circumvent geographic restrictions or access controls. Our platform operates transparently within the legal boundaries of each jurisdiction we serve. If you are uncertain whether our services are available in your location, we recommend contacting our support team before creating an account. We maintain records of user location data to ensure compliance with applicable regulations. Any attempt to misrepresent your jurisdiction or use VPN services to bypass geographic restrictions violates our terms and may result in account suspension. We work with local regulators and payment providers to ensure our operations on mplid remain compliant. Our commitment to legal operation protects both our users and the integrity of our platform.
To create an account on mplid, you must meet the eligibility requirements set by the jurisdiction in which you reside. We require users to provide accurate personal information during registration, including name, date of birth, contact details, and address. Account holders must be of legal age to participate in gaming activities as defined by their local jurisdiction. We do not knowingly permit account creation by individuals below the legal age threshold. During account verification, we collect identity documents and may request additional information to confirm eligibility. Our verification process is designed to prevent underage access and ensure compliance with local regulations. We reserve the right to request updated documentation at any time to verify ongoing eligibility. Users who misrepresent their age or identity during registration face account suspension and potential legal consequences. We use third-party verification services to cross-check user information against public records and regulatory databases. Our commitment to eligibility verification protects both our users and the regulatory standing of mplid. If you have questions about whether you meet eligibility criteria, contact our support team before registering.
Users are solely responsible for verifying that access to and use of mplid comply with the laws and regulations of their own jurisdiction. We provide our services on an as-is basis and do not guarantee that our platform is legal in every location. It is your responsibility to research local gaming laws before creating an account or engaging with any game on mplid. We do not provide legal advice, and you should consult a local attorney if you are uncertain about the legality of online gaming in your region. By accessing mplid, you acknowledge that you have verified compliance with your local jurisdiction's laws. We are not liable for any legal consequences arising from your use of our platform in jurisdictions where such use may be prohibited. Different regions have different regulatory frameworks, and what is permitted in one jurisdiction may be restricted in another. We update our service availability based on regulatory changes, and we may restrict access to certain regions without notice. Users who access mplid from prohibited jurisdictions do so at their own legal risk. We maintain the right to suspend or terminate accounts that violate local laws or our terms of service. Your continued use of mplid constitutes acknowledgment that you have verified local-law compliance.
We collect personal data during account registration and verification to comply with know-your-customer (KYC) regulations on mplid. This includes your name, date of birth, address, phone number, email, and identity document information. We use this data to verify your identity, prevent fraud, and ensure compliance with anti-money-laundering (AML) requirements. Your data is encrypted and stored securely on our servers. We do not sell your personal information to third parties. We may share data with payment providers, regulatory authorities, and law-enforcement agencies where required by law. Our full privacy practices are detailed in our privacy policy on mplid. We retain your data for the duration of your account and for a period after account closure as required by regulatory obligations. You have the right to request access to your personal data and to request corrections if information is inaccurate. We respond to data-access requests within the timeframe specified by applicable data-protection laws. Our commitment to data security protects your information on mplid. For privacy inquiries, contact our support team or submit a formal request through our privacy portal on mplid.
For legal, compliance, or regulatory inquiries related to mplid, contact our legal team through the channels listed on our legal notice page. We maintain a dedicated email address for formal legal requests and regulatory correspondence. Responses to legal inquiries are typically provided within five business days, though complex matters may require additional time. We also accept inquiries through our general support portal, which routes legal questions to the appropriate department. For urgent compliance matters, you may request escalation to our compliance officer. We maintain records of all legal correspondence and respond in writing to formal requests. Our legal team works with regulators, payment providers, and law-enforcement agencies to ensure mplid operates within all applicable legal frameworks. If you believe our platform violates local law or your rights, you may file a formal complaint through our support system or contact your local gaming regulator. We take all legal inquiries seriously and respond with transparency and professionalism. For questions about our legal standing, regulatory status, or privacy practices on mplid, our support team can provide general information; for specific legal advice, we recommend consulting a local attorney.